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Risk Management

FALL | 2025

What is Growth?

From a Risk Management Perspective.

By Natalie Sellers
Fall | 2025

Genuine growth occurs when law enforcement leaders recognize the decisions individuals make early in their career often reflects the limited perspective they have at the time. With experience they create a broader perspective that reshapes how we approach responsibility, accountability, and judgment. Choices made in the early stages of one’s law enforcement career are typically not repeated, not because those choices were inherently wrong, but because growth from experience and training provides new insight. Leadership is not about perfection but about demonstrating that wisdom develops over time and true credibility comes from showing others how to learn, adapt, and evolve.

From the chief to front-line leadership, it is important to recognize how perspectives and decisions that were made as a young officer evolve with the insights that are gained over one’s career. This evolution is facilitated through experiences, feedback, and enhanced decision-making skills. At the same time, accountability is about owning past choices while modeling growth for others. A growth mindset shows that learning from earlier missteps strengthens credibility and wisdom. Growth recognizes that a limited perspective shapes any decision line staff make and true wisdom comes from applying lessons learned from each experience.

Utilizing a holistic risk treatment approach enables departments to efficiently identify risk and takes advantages of opportunities to optimize the organization’s outcomes. The goal is to comprehensively view all possible risks, their treatment, and the outcomes. Successful treatment requires examining all four quadrants of risk:

  • Hazards
  • Operational
  • Financial
  • Strategic

Let’s examine each quadrant to parlay risk management into a law enforcement departmental operation.

The hazards law enforcement officers face are endless; however, the focus of this article is motor vehicle operations. In keeping with the theme of growth, do all law enforcement cadets make good driving decisions? If good driving decisions come from experience, the odds of car crashes increase the more agency leaders fail to monitor employee driving behavior. Truth be told, all four quadrants are and can be affected by a lack of mitigation of driving hazards.

Operationally, the officer or the public could be seriously injured or killed. Financially, any crash can affect not only the department’s budget but that of the officer involved in the crash if he is out on workers’ comp. Finally, strategically, it can impact the shift if someone is out for a long time, resulting in increased overtime costs and exposing the department to other financial liability risks if the officer is at fault.

When reflecting on perspective, judgment, or priorities, the choices made as a rookie reflect the perspective held at the time. As individuals rise through the ranks they develop greater experience and responsibility. The priorities of a chief change not only perspective but also the priorities. With maturity comes a broader lens; what was once viewed as the right course of action now requires an approach with more measured judgment.

Suppose leadership can acknowledge that growth, experience, and insight can change perspectives. Is it possible to change frontline officers’ values, attitudes, and judgment through gentle but relentless pressure regarding safe driving during emergency response and day-to-day vehicle operations? Rather than passively allowing experience to reshape their outlook into what they later perceive as proper or necessary, leadership must take a deliberate approach to aligning their agency’s values with the established principles for reducing departmental exposure from the outset. Using this proactive alignment accelerates officers’ personal growth and fosters caution, decision-making, and perspective within agency motor vehicle operations.

Fleet Safety System is a discipline within safety engineering that focuses on the interactions and mutual effects of a fleet’s interdependent safety elements. By systematically identifying and analyzing potential hazards arising from these interactions, the fleet safety system aims to prevent accidents, reduce risks, and embed safety considerations into every aspect of vehicle operations. A well-designed fleet safety system enhances operational reliability and mitigates losses associated with motor vehicle incidents, and ensures safety is proactively engineered into the overall fleet management process.

Elements to consider in law enforcement fleet safety systems include choosing the appropriate vehicle and equipment for the fleet, proper fleet maintenance, the vehicle operator, and technology within the fleet.

Fleet Safety Systems

The following are key considerations for selecting law enforcement vehicles for fleet safety systems:

  • What are the agency’s mission requirements regarding patrol, pursuit, transport, tactical, or administrative use?
  • Where will the vehicle be driven: urban, rural, highway, or dirt roads?
  • What are the expected duty cycles, such as mileage, engine idling, and equipment load?
  • The performance and safety of the fleet regarding compliance with pursuit-rated standards, crashworthiness, and officer protection features such as advanced driver assistance systems and collision-avoidance technology, along with the vehicle’s overall handling.
  • Consider vehicle configuration and ergonomics regarding interior space, visibility, seating comfort, long-duration operation suitability, and ease of ingress and egress with duty belts and body armor from a workers’ comp perspective.
  • Is there proven reliability of the vehicle under law enforcement conditions, available parts for service, and what are the life-cycle costs with purchase price, maintenance, fuel efficiency, and expected longevity?
  • Finally, what are the risk and liability considerations such as vehicle safety ratings, history of recalls, and agency liability exposure tied to known defects or performance limitations.

Fleet Maintenance

Proper fleet maintenance is critical to ensuring law enforcement vehicles remain reliable, safe, and mission-ready at all times. Unlike standard civilian vehicles, police units are subjected to extreme operating conditions  – extended idling, high-speed pursuits, frequent hard braking, and heavy electrical loads from onboard equipment. These demands accelerate wear and tear, making a disciplined maintenance program essential.

Well-maintained vehicles directly support officer safety and operational effectiveness. A mechanical failure during an emergency response or pursuit can place officers, suspects, and the public at significant risk. Preventive maintenance reduces the likelihood of such failures, ensuring that vehicles perform as expected when seconds matter most.

From a financial perspective, regular maintenance extends the fleet’s service life, reduces costly breakdowns, and minimizes downtime. It also helps control liability exposure by demonstrating the agency takes reasonable steps to keep its vehicles safe for officers and those transported in custody.

Beyond safety and cost, proper maintenance reinforces public trust. A dependable and professional-looking fleet projects competence, accountability, and respect for taxpayers’ investment. For these reasons, fleet maintenance is not simply a logistical concern but a core element of law enforcement readiness and risk management.

Vehicle Operators

Regarding the vehicle operator, selection and hiring are essential to the fleet safety system. Background investigations can save millions, especially regarding a person’s driving history or, more importantly, crash history. The next step would be training your vehicle operators. PIT training is excellent. However, defensive driver training and field training officer assessments of the candidates’ driving ability are equally important. Teaching officers how to conduct safety inspections of their vehicles before coming on shift could also reduce accidents and incidents. Ignored behavior is condoned behavior.  Engaging the front-line supervisors to candidly talk with their staff when they see unsafe driving or policy infractions is critical. Finally, there is the dismissal of drivers who continually violate driver policies or have too many preventable crashes.

Advanced Technology

The last component of the fleet safety system is technology. Evolving advancements are making vehicles safer and as well as identifying risky behaviors to reduce collisions. Whether factory installed or aftermarket technology, agencies can save a fleet and a department from disaster. Telematics, GPS tracking, lane departure warning systems, forward collision warning systems, and various other forms of technology can reduce vehicle crashes and departmental liability.

Regarding vehicle crashes, it is never just one factor or single initiative that will reduce risk. Crash prevention in law enforcement requires a systems approach, where multiple layers of defense work together. Vehicle technology, driver training, strict adherence to policy, effective supervision, and proper fleet maintenance each play a role. Relying on only one measure—such as training alone or adding new equipment—creates gaps where hazards can slip through.

The most effective crash reduction strategies integrate people, policy, and technology into a coordinated safety system. This means combining sound vehicle selection and maintenance, reinforcing decision-making skills through continuous training, monitoring driving behaviors, and holding personnel accountable to established standards. Each element may reduce risk on its own, but collectively they create a resilient safety net that meaningfully lowers the frequency and severity of crashes.

Creating and Maintaining a Growth Mindset

A growth mindset encourages officers to learn, adapt, and anticipate risks before mistakes happen is essential to reducing vehicle crashes. Instead of viewing feedback or corrective action as criticism, a growth mindset frames them as opportunities for improvement. This mindset allows individuals and teams to recognize patterns, share lessons learned, and spot warning signs early – all prevent errors before they occur. This leads to officers being more receptive to coaching, more willing to adjust habits, and more open to using new technologies or practices designed to keep them safe. Leaders who foster a growth mindset create a culture where anticipating and correcting potential mistakes becomes a shared responsibility, significantly reducing the likelihood of preventable crashes.

 

Natalie Sellers

Natalie Sellers

Natalie Sellers has served as a Senior Law Enforcement Risk Consultant with Local Government Risk Management Services (LGRMS) for the past 10 years. She holds a Bachelor of Arts in Criminal Justice from Augusta State University and a Master of Arts in Criminal Justice from Troy University. Previously she served as a parole officer, academy instructor, and Assistant Chief with the Georgia State Board of Pardons and Paroles.

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